Over 95% of our business is from customers referring their friends to us.
That tells us we must be doing something right!
When a customer refers a friend, a family member, or simply someone they know to us, we understand that there is a trust there that was earned, and needs to be lived up to. This isn't about manufacturing efficiencies or cost savings; this is about taking care of reputations and friendships.
The way we go about doing business may seem impractical to most, and too hard for others. For us, this is the only way we know. "Take care", "Go the extra mile", "The customer comes first" may seem like catch-phrases to our competitors, but to us, we embrace these concepts as business values we have to live up to every day, with every project, with every customer.